Privacy Policy for Good Egg
1. Introduction
This Privacy Policy constitutes a part of goodeggtoken.com Terms and Conditions (the "Terms"). The terms used in this Privacy Policy shall have the same meanings as in the Terms except as otherwise provided herein.
This Privacy Policy explains how Good Egg ("we," "us," or "our") collects, uses, processes, discloses, shares, transfers, and protects personal information obtained through goodeggtoken.com and its partners. When we ask for certain personal information from users, it is because we are required by applicable laws or government orders to collect such information or it is relevant for our specified purposes.
We are committed to protecting your privacy and ensuring you're fully aware of your data protection rights. This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
2. Types of Data We Collect
The types of Personal Data that we collect directly from you or third parties depend on the circumstances of collection and the nature of the service requested or transaction undertaken. It may include (but is not limited to):
a) Personal information that links back to an individual, e.g., name, date of birth, and other personal identification numbers;
b) Contact information, e.g., address, phone number and email address, Ethereum wallet address;
c) Technical information, e.g., IP address for API services and logins;
d) Statistical data, e.g., hits to the website.
3. How We Collect Personal Data
This Privacy Policy covers any Personal Data provided to us:
a) When you engage with our products and services;
b) When you create an account with us;
c) Under any other contractual agreement or arrangement.
Some of the other ways we may collect Personal Data shall include (but is not limited to):
a) Communications with you via telephone, letter, fax, and email;
b) When you visit our website;
c) When you contact us in person;
d) When we contact you in person;
e) When we collect information about you from third parties (such as the social graphs available from social media companies);
f) Other channels including our support helpdesk;
g) Possible extrapolation of other information by processing the data.
4. Use of Cookies and Other Tracking Technologies
4.1 Cookies
A cookie is an element of data that a website can send to your browser, which may then store it on your system. We use cookies in some of our pages to store your preferences and record session information. The information that we collect is then used to ensure a more personalized service level for our users.
We may use cookies and/or a technology known as web bugs or clear gifs, which are typically stored in emails to help us confirm your receipt of, and response to our emails and to provide you with a more personalized experience when using our site.
Your continued use of this site, as well as any subsequent usage, will be interpreted as your consent to cookies being stored on your device.
4.2 Log-in Information
Log-in information can potentially be saved in cookies. Therefore, it is important that you prevent unauthorized access to your password and your computer. If you use a shared computer, you should always log out properly and clear the browser for cookies.
4.3 User Feedback Form
Our feedback form requires you to give us contact information (e.g., your name and email address) so that we can respond to your comments. We use your contact information from the registration form to send you information about our company. Your contact information is also used to contact you where necessary.
4.4 Site Tracking
We also use third-party service provider(s) to assist us in better understanding the use of our site. Our service provider(s) will place cookies on the hard drive of your computer and will receive information that we select, for example, how visitors navigate around our site, what pages are browsed and general transaction information.
For detailed information about our use of cookies, please refer to our separate Cookie Policy.
5. What We Use Your Personal Data For
We may use your Personal Data for the following "Core Purposes":
a) To enable us to provide our services and perform our services to you;
b) To protect the safety and well-being of yourself and/or other customers;
c) To investigate and respond to claims and inquiries from you;
d) For business development purposes such as statistical and marketing analysis, systems testing, maintenance and development, customer surveys or to help us in any future dealings with you, for example by identifying your requirements and preference;
e) To comply with any legal or regulatory requirements;
f) For all other purposes ancillary to any of the purposes stated above.
Ancillary to these "Core Purposes", we reserve the right to use your data in the following ways:
g) To communicate offers, products, services and information on products and activities;
h) Marketing/cross-marketing and communicating with you in relation to products and services offered by us and our service partners as well as our appointed agents;
i) For all other company-related purposes ancillary to any of the purposes stated above.
6. Data Minimization and Retention
We adhere to the principle of data minimization, collecting only the data necessary for the specified purposes. We retain your data only for as long as necessary to fulfill these purposes or comply with legal obligations.
Specific retention periods:
- Account data: For the duration of your account plus 24 months after account closure
- Transaction data: 7 years for tax and accounting purposes
- Marketing data: Until you withdraw consent or 24 months after last interaction
- Inactive data: We prepare a disposal schedule for inactive data after a 24 month period
7. Your Rights and How to Exercise Them
You have the following rights regarding your personal data:
7.1 Right of Access
You have the right to access or obtain copies of your personal information. We may charge a reasonable fee for providing the access service.
7.2 Right to Rectification
You have the right to correct your personal information that you deem inaccurate. You also have the right to ask us to complete the personal information that you deem incomplete within a reasonable limit.
7.3 Right to Erasure (Right to be Forgotten)
You have the right to request the erasure of your personal data under certain circumstances.
7.4 Right to Restriction of Processing
Under certain circumstances as required by law or as specifically reminded by us, you have the right to request us to restrict the processing of your personal information.
7.5 Right to Object
Under certain circumstances as required by law or as specifically reminded by us, you have the right to object to the processing of your personal information.
7.6 Right to Data Portability
Under certain circumstances as required by law or as specifically reminded by us, you have the right to request us to transmit the personal information that we collect to another body, or directly to you. We may charge a reasonable fee for providing the transmission service.
To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.
8. Withdrawing Consent
Please note that it is obligatory for the Company to process your Personal Data for the Core Purpose as stated above, without which some services or features provided by goodeggtoken.com may be affected. If we do not have your consent to process your Personal Data for Ancillary Purposes, we will not be able to keep you updated about our future, new and/or enhanced services and products.
Nevertheless, you may stop receiving promotional activities by:
a) Unsubscribing from the mailing list(s);
b) Editing the relevant account settings to unsubscribe; or
c) Sending a request via our Contact Us form on https://www.goodeggtoken.com
9. Disclosure of Your Personal Data
We will not trade or sell your Personal Data to third parties. Your Personal Data shall only be disclosed or transferred to the following third parties appointed or authorized by the Company for the fulfillment of the Purpose:
a) Data warehouses;
b) IT service providers;
c) Data analytics and/or marketing agency;
d) Legal bodies as permitted or required by law such as in compliance with a warrant or subpoena issued by a court of competent jurisdiction;
e) Regulatory authorities applicable to you;
f) Safety and security personnel.
In addition to the above, your Personal Data may also be disclosed or transferred to any of the Company's actual and potential assignee, transferee or acquirer (including our affiliates and subsidiaries) or our business, assets or group companies, or in connection with any corporate restructuring or exercise including our restructuring to transfer the business, assets and/or liabilities.
We shall take practical steps to ensure that their employees, officers, agents, consultants, contractors and other third parties mentioned above who are involved in the collection, use and disclosure of your Personal Data will observe and adhere to the terms of this Privacy Statement.
10. International Data Transfers
We may transfer your data to countries outside your residence. When we do, we ensure appropriate safeguards are in place, such as:
- EU Standard Contractual Clauses
- Adequacy decisions by the European Commission
- Your explicit consent (where required)
11. Data Security
Good Egg implements various security measures to ensure that your personal data is stored safely and is not compromised in any way. At the same time, Good Egg cannot in good faith guarantee that data breach is not possible since no security measure is able to provide absolute protection.
Good Egg implements various security measures to ensure that your personal data is stored safely and is not compromised in any way. At the same time, Good Egg cannot in good faith guarantee that data breach is not possible since no security measure is able to provide absolute protection.
12. Data Breach Notification
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority without undue delay and within 72 hours of becoming aware of the breach.
13. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.
14. Privacy Impact Assessments
We conduct regular Privacy Impact Assessments to identify and minimize data protection risks associated with our processing activities.
15. Links to Third Party Websites
We may link this website and/or our applications to other companies' or organizations' websites (collectively, "Third Party Sites"). This Privacy Notice does not apply to such Third Party Sites as those sites are outside our control. If you access Third Party Sites using the links provided, the operators of these sites may collect your personal information. Please ensure that you are satisfied with the privacy statements of these Third Party Sites before you submit any personal information.
We may link this website and/or our applications to other companies' or organizations' websites (collectively, "Third Party Sites"). This Privacy Notice does not apply to such Third Party Sites as those sites are outside our control. If you access Third Party Sites using the links provided, the operators of these sites may collect your personal information. Please ensure that you are satisfied with the privacy statements of these Third Party Sites before you submit any personal information.
16. Changes to This Policy
We may update this policy from time to time. We will notify you of any significant changes by email or through our website.
17. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Privacy Officer
Good Egg
Email: [email protected]
You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable law.
Last updated: [2024-08-23]
